icon
Menu
icon
HomeTestosterone DeficiencyMental Health & CoachingHealth Advice & BlogAbout Us
Contact us

Privacy Policy

1. What does this Privacy Notice cover?

This Notice covers any personal information we might collect from you or which we have obtained about you from a third party:

  1. When you use our Site or App;
  2. When you register an account with us;
  3. When you purchase our products or services;
  4. When you interact with our social media channels;
  5. When you provide feedback, take part in market research or user testing, or provide customer testimonials;
  6. Where you provide services to us as a Supplier;
  7. Where you have requested to receive information about our products and services.

Our Site, products, and services are not intended for individuals under the age of 18, and we do not knowingly collect data relating to children.

If you do not agree with the contents of this Notice, you should not sign up for an account, purchase products or services, or otherwise submit information to us.

2. Who collects information about you?

This Privacy Notice applies to Menwell Limited acting as a Controller of your personal data.

When we refer to “we,” “our,” “us,” or “the Company” in this Notice, we mean Menwell Limited (company number 11476975) and operating under various brand names (including “MANUAL”, “Voy”, “Optimale”, “Menopause Care”, “H3 Health” and “Think CBT”).

For details of how to get in touch, please see the “Contact Us” Section of this Notice.

3. Useful Terms

In this Privacy Notice:

  • “Customer” means individuals who register an account on the Site who may or may not purchase products or services from us.
  • “Website Visitors” means individuals who visit our Site. Website Visitors may include Customers.
  • “Suppliers” means those external vendors and suppliers that provide products and/or services to us.
  • “Personal information” or “personal data” means any information about an individual from which that person can be directly or indirectly identified. It does not include data where the identity has been removed (i.e., anonymous data).

4. What personal information do we collect?

We may collect, use, store, and transfer different kinds of personal information about you which we have grouped together as follows:

Data Type
Description
Identity Data
First name, last name, username, password, date of birth, user or device identifiers, job title, and company.
Contact Data
Email address, home address, business address, telephone number, and professional and/or social network contact details.
Financial Data
Credit card and/or billing information, bank details for payment.
Transaction Data
Information about payments and purchases, may include Health Data.
Technical Data
Internet protocol (IP) address, browser type and version, time zone setting and location, referral sources, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
Usage Data
Information about how you use our Site and social media channels.
Audio/Visual Data
Image and/or voice.
Assessment Data
Information provided in response to questionnaires and consultations. May include Health Data.
Feedback Data
Feedback from user testing or market research, may include Health Data.
Marketing and Communication's Data
Preferences in receiving marketing or other communications.
Health Data
Information about current health or medical history.